Stay Alert: Fraudsters Continue to Target Financial Institution Members

At OceanAir Federal Credit Union, protecting our members remains our highest priority. We want to make you aware of several fraud trends currently affecting financial institution customers nationwide.

Fraudsters continue to use increasingly sophisticated tactics, including:

• Text messages claiming there is a problem with your account
• Phone calls appearing to come from your financial institution
• Emails requesting account verification
• Fake websites designed to look like legitimate online banking pages
• Scams involving cryptocurrency, wire transfers, gift cards, or gold purchases
• Romance, investment, and government impersonation scams

Remember: OceanAir Will Never Ask You To:

• Provide your online banking password
• Share a one-time passcode (OTP) or authentication code
• Move money to a “safe” account
• Purchase cryptocurrency, gold, gift cards, or other payment instruments to protect your funds
• Send money to someone claiming to be from law enforcement or a government agency

Protect Yourself

Access OceanAir Online Banking only through:

• Our official website
• The official OceanAir mobile app
• Trusted bookmarks you have created

Be cautious of links received through:

• Text messages
• Emails
• Social media messages
• Internet advertisements

If someone pressures you to act immediately, stop and verify before taking action.

If you receive a suspicious call, hang up and contact OceanAir directly using a verified phone number 805.988.2151.

If You Think You’ve Been Targeted

Contact OceanAir immediately if you:

• Shared your password or one-time code
• Clicked on a suspicious link
• Sent funds after receiving a suspicious request
• Believe someone may have accessed your account

The sooner we are notified, the sooner we can help protect your account.

Thank you for helping us keep your accounts and information secure.