Beware of QR Code Package Scams

Dear OceanAir Member, 

We want to alert you to a new scam targeting consumers through unexpected packages and deceptive QR codes. This scam has been reported across the country and poses a serious risk to your personal information and device security. 

🚨 What’s Happening? 

You may receive a package in the mail that you didn’t order. It contains an item of little or no value and lacks any return address or sender information. However, it features a QR code printed on the box. 

This is not a gift—it’s a trap. Cybercriminals are hoping you’ll scan the QR code to find out who sent the package. If you do, you may be directed to a fake website that asks for personal information or silently installs malware on your device. 

🔒 How to Protect Yourself 

To help safeguard your information and avoid falling victim to this scam, please follow these tips: 

• Be suspicious of unexpected packages, especially those without sender details. 

• Never scan QR codes from unknown or untrusted sources. 

• Avoid granting access to your phone’s data or apps after scanning a QR code unless you’re certain the source is legitimate. 

🛡️ Our Commitment to Your Security 

As part of our ongoing efforts to protect your privacy and financial well-being, we follow strict protocols under the NCUA’s Guidelines for Safeguarding Member Information  

These include: 

• Ensuring the confidentiality and integrity of your personal data. 

• Responding promptly to incidents of unauthorized access. 

• Preventing identity theft and fraud through proactive member education  

If you believe you’ve received a suspicious package or scanned a questionable QR code, please contact us immediately. Our team is here to help you secure your account and report the incident to the proper authorities. 

Member Services Team 
📞 805.988.2151 | ✉️ [email protected] 

Thank you for your continued trust. 

Sincerely, 
OceanAir Federal Credit Union